All products ordered from Pearson Farm are guaranteed. If you are not 100% satisfied with the quality of the product you receive or it is damaged in any way upon arrival, we will replace it. UPS will need to pick up the damaged package for insurance purposes, so you must report the damage within 2 days and save the package.
We guarantee our products to be fresh upon shipping. We reserve the right to substitute items with an item of an equal or greater value. We package our gifts carefully, and will ship a replacement upon proper documentation of damage from carrier. Your privacy is guaranteed. We will not share your information with anyone.
Please call or email our customer service department if you have a problem with your order. 1-888-423-7374 customerservice@pearsonfarm.com